The TeoDora OÜ privacy policy sets out the principles for the collection, use, disclosure, transfer and storage of customer personal data and applies to all users who are natural persons who buy/use the offered goods and services, as well as visit the store and website www.teodora.ee. TeoDora OÜ uses the personal data of customers in accordance with the personal data protection law of the Republic of Estonia and the relevant legislation of the European Union.

TeoDora OÜ (registration number 12969338, tel. +372 5560 1828, teodora.ou@gmail.com) is the responsible company for the processing of personal data in the online store www.teodora.ee

For questions related to the processing of personal data, you can contact using the above contact details.


Collection and use of personal data

The collection of personal data can be carried out in order to provide a service in the required volume and fulfill obligations to the client, in order to fulfill legal obligations (for example, maintaining accounting records and resolving consumer disputes). Personal data, such as the customer's first and last name, postal address, e-mail address, telephone number, preferred method of communication, preferred language, are processed when resolving questions about goods and services (customer support, delivery). The bank account number is used to return the payment to the customer. Purchase history data (date of purchase, product, quantity, customer data) is used to compile an overview of the goods and services purchased by the customer and to analyze his preferences, as well as to inform about new products, great offers and campaigns at www.teodora.ee.

The collection of personal data can only be carried out if you provide this information voluntarily when making a purchase or using products and services in the online store www.teodora.ee, when sending contact information on our website www.teodora.ee or in elsewhere (for example, in a store) when using the website through customer account information or cookies. The processing of personal data is possible for as long as it is necessary to maintain the client relationship or until the client withdraws his consent to the processing of personal data. If you no longer wish to receive direct offers, you have the right to revoke your consent to the processing of personal data at any time by following the instructions in the direct mail message.

TeoDora OÜ has the right to refuse to provide services if the provision of services without processing personal data is impossible.


Personal data protection

When collecting, storing and processing your personal data, TeoDora OÜ takes appropriate physical, organizational and information technology precautions to protect personal data from accidental destruction, loss, alteration, unauthorized access or disclosure.

Only the respective authorized persons have access to change and process personal data. All personal data of the client, which became known while visiting the online store www.teodora.ee and making purchases, are considered confidential information. An encrypted data transmission channel with banks ensures the safety of personal data and bank details of the buyer.


Forwarding of your personal data

TeoDora OÜ may use third party service providers in processing your personal data that provide services required by the company (such as sending direct marketing messages, providers of payment and postal services etc.). Contracts are entered into for the protection of personal data and ensuring the confidentiality of the forwarded data with all third-party service providers whom personal data is forwarded to TeoDora OÜ. 


Amendment of the privacy policy

TeoDora OÜ has the right to make changes and additions to the privacy policy at any time. The valid version of the privacy policy is always available on the website www.teodora.ee. We assume that when making a purchase or using products and services in the online store www.teodora.ee you have read and agreed to the terms of the privacy policy. If you have any questions about our privacy policy or data processing, you may always contact us at teodora.ou@gmail.com.


We wish you a happy shopping with us!